Privacy Policy

Effective Date: October 06, 2026

Johnson Ritchey Family, PLLC (“the Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and in the course of providing legal services, how we use and share that information, and the choices available to you — including with respect to text messaging (SMS) communications.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our website or provide us with your information.

1. Information We Collect

We may collect the following categories of information:

  • Contact information, such as your name, mailing address, email address, and phone number (including mobile/cellular number).
  • Information you submit through website contact or intake forms, such as details about your legal matter.
  • Communications you send to us by phone, email, text message, or through our website.
  • Billing and payment information necessary to process payments for legal services.
  • Technical information collected automatically through our website, such as IP address, browser type, and pages visited (see Section 5, Cookies and Website Analytics).

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and evaluate prospective client matters during intake.
  • Provide legal services to our clients and communicate about their matters.
  • Send appointment reminders, case status updates, document requests, and billing/payment communications, including by text message to individuals who have requested it.
  • Process payments for legal services.
  • Maintain business records and comply with our legal and professional obligations.
  • Improve our website and services.

3. Text Messaging (SMS) Communications

With your consent, we may send you text messages regarding your legal matter, including appointment reminders, court date notices, requests for documents or information, case status updates, and secure links to pay outstanding invoices. We do not send text messages to anyone who has not consented to receive them.

Existing clients: consent is obtained in writing through your signed retainer/engagement agreement, which includes the following text messaging consent provision:

“Text Message Communications. By signing this Agreement, Client consents to receive text messages (SMS) from Johnson Ritchey Family, PLLC regarding Client’s matter, including appointment reminders, court date notices, requests for documents or information, case status updates, and secure links to pay outstanding invoices. Message and data rates may apply; message frequency will vary. Client may withdraw this consent at any time, by any means — including by replying STOP to any text message, telling any member of the Firm, or notifying the Firm in writing. Text messaging consent is not a condition of retaining the Firm’s services, and withdrawing consent will not affect the quality of representation Client receives. The Firm will not share Client’s mobile number with third parties for marketing purposes.”

Prospective clients: if you verbally ask to be contacted by text during our intake process, we will confirm your cell number and send you a text message confirming that texting has been enabled before sending any further texts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This does not include our payment processor, which receives information as necessary to provide the payment service, or other trusted service providers who assist us in operating our business, provided those parties agree not to use mobile information for their own marketing purposes.

You may opt out of text messages at any time, by any means — replying STOP to any message, telling any member of our staff, or contacting us in writing using the information in Section 9 below. Once we receive your request, through any of these channels, we will stop texting you. You may reply HELP for assistance. Message and data rates may apply, and message frequency varies.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who perform functions on our behalf, such as our payment processor (Clio Payments), practice management software, IT and website hosting providers, and similar vendors, solely to help us operate our business and provide services to you.
  • Courts, opposing counsel, experts, and other parties as necessary and appropriate in the course of representing a client, consistent with our professional and ethical obligations.
  • Government authorities or other third parties when required by law, court order, or legal process.

As stated in Section 3 above, we do not share mobile phone numbers or SMS opt-in information with third parties for marketing purposes.

5. Cookies and Website Analytics

Our website uses cookies and similar technologies, including Google Tag Manager, Google Analytics, and the LinkedIn Ads Insight Tag, to understand how visitors use our site and to measure and manage our advertising, including on Google and LinkedIn. These tools may share technical and browsing information (such as IP address, device/browser information, and pages viewed) with Google and LinkedIn as our advertising and analytics partners. These advertising partners do not receive your mobile phone number or SMS opt-in information from us. You can control cookies through your browser settings, and you may opt out of interest-based advertising through your Google and LinkedIn account settings; disabling cookies may affect some features of our website.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Confidentiality and Attorney-Client Privilege

Information you share with us in connection with an actual or prospective attorney-client relationship is handled in accordance with applicable rules of professional conduct governing attorney-client privilege and confidentiality. This Privacy Policy addresses our data practices generally and does not limit or expand the scope of privilege or confidentiality protections available under applicable law.

8. Your Choices

  • Text messages: Opt out at any time, by any means — reply STOP to any text message, tell any staff member, or contact us in writing. No specific wording or channel is required.
  • Website forms: Any website form that collects a phone number includes an option to opt out of receiving text communications.
  • Marketing communications: You may unsubscribe from any non-essential marketing communications by following the instructions included in that communication or by contacting us.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you would like to opt out of text communications, please contact us at:

Johnson Ritchey Family, PLLC
1001 Yamato Road, Suite 405, Boca Raton, FL 33431

Phone: 561-392-4400

Email: info@jrfamilylaw.com